relax - everything's covered by our returns policy

Change of mind

At ALDI it’s ok to change your mind. Your satisfaction is
important to us.

Grocery items

We will immediately refund or replace any everyday grocery
item you are not entirely satisfied with. Please provide your original receipt
(or other proof of purchase).

Special Buys

We will refund or replace any non-food specials within 60
days.  Please provide your original
receipt (or other proof of purchase), ideally with packaging.

Manufacturer warranty

Some special buys come with a manufacturer’s warranty (i.e. 1 or 2
years). If during the period of the warranty, one of our high quality products
should fail to be of an acceptable quality, please do not hesitate to contact
the manufacturer’s helpline or your local ALDI store for assistance.

Please note that any manufacturer’s warranty and ALDI’s
change of mind policy are additional to your rights under the Australian
Consumer Law.

The Australian Consumer Law

Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a
major failure.